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Sirius International aims at treating customers justly and fairly within the Terms and Conditions of the Insurance?Agreement.?If you are not satisfied please first contact the person who handled your case.
If an agreement still can not be reached, please contact our Complaints?Manager, Lotta Angstrom,?using the information below. The Complaints Manager performs an independent?review of your complaint. You can also turn to Konsumenternas F?rs?kringsbyr? www.konsumenternas.se?for?additional guidance.
If you are not satisfied with the Complaints Manager’s decision you can turn to?Allm?nna?reklamationsn?mnden,?ARN,?www.arn.se?or to a public court.
If you are residing within an EES country other than Sweden, you can?find guidance here:?http://ec.europa.eu/finance/fin-net/index_en.htm